Fundamentals of Legal Ops and Technology – Sydney March ‘25
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Fundamentals of Legal Ops and Technology – Sydney March ‘25
Date: 20 March 2025
Time: 8.30am - 5.00pm (AEDT)
Delivery Mode: Face to Face
Location: The College of Law Headquarters, Level 4, 570 George Street, Sydney, NSW
This program is presented by Law Squared in collaboration with the College of Law and the Centre for Legal Innovation.
Build capability for a future-fit legal team
Building superior in-house legal ops + technology capability is critical as teams look to drive efficiencies, increase productivity and enhance stakeholder experience.
Core legal operations tasks, such as process mapping, market research and technology selection, often fall to developing lawyers or paralegals without formal experience or training in legal ops and tech.
Designed as a practical introduction to the world of design thinking, legal operations and technology, this hands-on workshop aims to build attendees’ capability and confidence to:
- Clarify the business problem statement
- Research and evaluate options
- Implement legal ops + technology solutions
At a glance
- 8.30am - 5.00pm, Thursday 20 March 2025
- Earn 6 Practice Management CPD points
- Access to the Centre for Legal Innovation’s free, virtual Legal Operations Clinic series where you can connect with legal ops colleagues from all around the world
- Options to attend in Melbourne and Sydney
- Participants receive a Certificate of Completion
- Experience level - Foundational
Workshop learning objectives
- Understand what it means to take a Human Centred view of legal ops + technology
- Capture stakeholder needs in a problem statement
- Outline a compelling legal ops + technology business case
- Research and identify appropriate solutions
- Increase familiarity with legal tech landscape
- Practice evaluation methods for assessing vendor solutions
- Improve ability to speak with developers, vendors and stakeholders
- Set metrics and report on project success
- Understand components of a successful change program
- Integrate workshop learnings to a real life business challenge
Price
$699 (inc GST) + Eventbrite Booking Fee
Early Bird Offer
$599 (inc GST) + Eventbrite Booking Fee if booked before 5pm 25 October 2024
Course Outline
- 8.30 - 9.00am
Registration, welcome coffee and networking - 9:00 - 9:15am
Introductions and icebreaker activity - 9:15 - 9:25am
What does it mean to be Human Centred? - 9:25 - 9:30am
The Law Squared Methodology: Legal Ops Double Diamond - 9:30 - 10:00am
Defining the Problem and Creating a Business Case - 10:00 - 10:30am
Interviews and User Journey Mapping - 10:30 - 11:00am
Break - 11:00 - 12:00pm
Exercise: Creating a Business Case and Clear Problem Statement - 12:00 - 12:30pm
Ideating and Testing Solutions - 12:30 - 1:30pm
Lunch - 1:30 - 2:00pm
Digital Adaptability - 2:00 - 2:30pm
Solution Research and Evaluation - 2:30 - 3:00pm
Technology Vendor Management - 3:00 - 3:30pm
Break - 3:30 - 4:00pm
The Bigger Picture – Where does your legal project fit? - 4:00 - 4:45pm
Change management and Support Frameworks - 4:45 - 5:00pm
Wrap up and feedback
This workshop is suitable for:
- In-house lawyers taking on legal operations and/or technology responsibilities;
- As part of a best practice legal induction program; or
- Early – mid stage lawyers looking to pivot or diversify their career towards Legal Operations.
All times listed for this course are Australian Eastern Daylight Time (AEDT). Please take note of any time differences if you are registering from QLD, WA, SA, NT or from outside Australia.
Practitioners holding WA practising certificates are eligible to earn CPD points for this course. For instructions to earn CPD points, please click here.
If you intend to claim CPD units for this educational activity, please note that CPD activities are not accredited by the Law Society of NSW or any other equivalent local authority, with the exception of Western Australia. If you hold a practising certificate in a state or territory other than Western Australia and this educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) "unit” for each hour of attendance, refreshment breaks not included. The annual requirement is ten (10) CPD units each year from 1 April to 31 March. Some practitioners, such as accredited specialists are required to complete more than ten (10) units each CPD year.
Practice management – 6 points
Nam Truong
Nam leads the Digital + Innovation practice at Law Squared. A Human Centred Technologist and trailblazer in the Legal Ops community, Nam brings design, change management, and product expertise to deliver future-fit solutions for his clients. Nam’s mission in designing this fundamentals workshop is to change the conversation around technology in legal.
PRESENTER
A human centred Legal Operations and Technology approach empowers legal teams to work smarter, streamline processes, and make more strategic decisions that deliver greater value to clients. OR In today's landscape, the most effective lawyers combine deep legal expertise with a strong grasp of operations and technology.
Nam Truong
Digital + Innovation practice Lead, Law Squared
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